Suns promise refund if fans not happy vs. Mavs
"We believe strongly in the up-tempo, exciting brand of basketball that our team plays every time it steps onto the court, as well as the overall entertainment experience we provide here at US Airways Center," said Phoenix Suns president, Jason Rowley in a press release. "We feel so confident in our product that we are willing to offer money back to those fans who leave our arena unsatisfied after experiencing the excitement of Suns basketball."
ESPN sports business analyst Darren Rovell told radio hosts Mike & Mike on Friday morning, "If you don't go home happy, they will give you your money back. No questions asked. You go to the game, you pay for the ticket, you're not happy, you get your money back."
The Suns are 7-9 in fourth place in the Pacific Division and are coming off their third-worst loss in franchise history.
"They're not doing anything crazy -- they're saying we don't have a whole bunch of stars, we don't have a whole bunch of names, but we think we have good entertainment," Rovell said. "[The Suns] think we provide you with a great night. So if you're not happy with it, you will get your money back."
The Suns aren't the first local team to offer a satisfaction guarantee. In 2008, the Arizona Rattlers guaranteed they'd make the Arena Football League Playoffs, otherwise season ticket holders would receive a full refund on their seat purchases. In the end, the Rattlers made the postseason and didn't have to honor the refund offer.
Phoenix is averaging 15,063 fans for home games this season, a mark which ranks 24th in the league.
- Jared Dudley, Suns' Forward - Tuesday June 11JD gives us his player's perspective on the NBA Finals.
- Brian Windhorst, NBA ESPN.com Writer - Friday June 7Brian Windhorst talks about Game 1 of the NBA Finals and what to expect from the rest of the series.
- Suns GM Ryan McDonough - Friday June 7The Suns GM talks about prospects Ben McLemore of Kansas and Victor Oladipo of Indiana.
- Eddie Johnson, Suns' TV Analyst - Thursday June 6EJ previews game 1 of the NBA Finals. Plus, what are his thoughts on George Karl's firing?
- Victor Oladipo, 2013 NBA draft prospect - Wednesday June 5Oladipo discussed his workout with the Suns and why teams should want him.