Updated Nov 30, 2012 - 11:04 am
Suns promise refund if fans not happy vs. Mavs
"We believe strongly in the up-tempo, exciting brand of basketball that our team plays every time it steps onto the court, as well as the overall entertainment experience we provide here at US Airways Center," said Phoenix Suns president, Jason Rowley in a press release. "We feel so confident in our product that we are willing to offer money back to those fans who leave our arena unsatisfied after experiencing the excitement of Suns basketball."
ESPN sports business analyst Darren Rovell told radio hosts Mike & Mike on Friday morning, "If you don't go home happy, they will give you your money back. No questions asked. You go to the game, you pay for the ticket, you're not happy, you get your money back."
The Suns are 7-9 in fourth place in the Pacific Division and are coming off their third-worst loss in franchise history.
"They're not doing anything crazy -- they're saying we don't have a whole bunch of stars, we don't have a whole bunch of names, but we think we have good entertainment," Rovell said. "[The Suns] think we provide you with a great night. So if you're not happy with it, you will get your money back."
The Suns aren't the first local team to offer a satisfaction guarantee. In 2008, the Arizona Rattlers guaranteed they'd make the Arena Football League Playoffs, otherwise season ticket holders would receive a full refund on their seat purchases. In the end, the Rattlers made the postseason and didn't have to honor the refund offer.
Phoenix is averaging 15,063 fans for home games this season, a mark which ranks 24th in the league.
- Owner Robert Sarver: Phoenix Suns not trying to lowball RFA Eric Bledsoe
- An open letter to Eric Bledsoe
- Suns relationship with Bledsoe described as headed towards ruined
- The Pulse: Fans say Suns need to negotiate smaller contract with Eric Bledsoe
- Report: Phoenix Suns' P.J. Tucker arrested in Scottsdale in May for extreme DUI
- Robert Sarver, Phoenix Suns Owner - Friday August 1Phoenix Suns owner Robert Sarver joins the show to discuss Gambo's letter to Eric Bledsoe.
- Chris Sheridan - Tuesday July 22Chris Sheridan weighs in on if Kevin Love will join LeBron in Cleveland.
- Ryan McDonough, Phoenix Suns general manager - Monday July 21General manager Ryan McDonough talks about the Phoenix Suns' offseason plans.
- Isaiah Thomas, Phoenix Suns point guard - Monday July 21Isaiah Thomas talks about his skill set and what he brings to the franchise.
- Marc Spears, Yahoo NBA writer - Friday July 18Yahoo NBA writer Marc Spears says the Warriors are backing out from a Kevin Love trade.